KLIM STORE TERMS

Terms of Service

Last updated: May 14, 2026

Welcome to Klim. These Terms of Service explain the rules that apply when you visit our website, browse our products, place an order, create or use an account, or contact us for support.

Overview

Throughout these Terms, “Klim,” “we,” “us,” and “our” refer to the Klim online store. “You” and “your” refer to the customer, visitor, account holder, or person using this website.

These Terms apply to all users of the site, including visitors, customers, merchants, browsers, vendors, and content contributors where applicable.

Acceptance of Terms

By accessing the website, using any part of the store, or purchasing products from Klim, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms, you should not use this website or place an order through the store.

Online Store Terms

You may use this website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the store.

• You must provide accurate and current information when placing an order or contacting support.
• You may not misuse the website, attempt unauthorized access, or interfere with store functions.
• You may not use the store for fraudulent, abusive, harmful, or unlawful activity.
• You may not copy, resell, exploit, or reproduce store content without permission from Klim.

Product Information

Klim works to present product information, descriptions, images, options, and availability as clearly as possible. Product colors, sizing, details, and appearance may vary depending on screen settings, photography, product updates, or manufacturing differences.

We may update product information, correct errors, revise descriptions, or change product details at any time without prior notice.

Pricing and Availability

Product prices and availability may change without notice. Klim may correct pricing errors, update promotions, adjust inventory, or remove products from the store at any time.

If an order includes a pricing error, availability issue, or incorrect product detail, Klim may contact you for instructions, adjust the order where appropriate, or cancel the affected item and issue any applicable refund.

Orders and Payment

When you place an order, you agree to provide complete and accurate billing, shipping, contact, and payment information. You also agree that you are authorized to use the payment method provided at checkout.

Order confirmation does not guarantee acceptance of an order. Klim may review, decline, cancel, or limit an order if we identify suspected fraud, payment issues, inventory problems, inaccurate information, policy violations, or other order concerns.

If your order is canceled after payment has been received, Klim will process any applicable refund to the original payment method when possible.

Shipping Policy Reference

Klim shipping information is explained in our Shipping Policy. Our store policies include Free Worldwide Shipping, order processing times, delivery estimates, tracking update timing, shipping destinations, and customs or import-related information.

Shipping timelines are estimates and may be affected by destination, local conditions, incorrect address information, carrier delays, customs review, weather, holidays, or other events outside normal handling.

Return Policy Reference

Klim return information is explained in our Return Policy. Our store policies include 30 Days Free Returns for eligible items, return eligibility, item condition requirements, return instructions, refund processing, exchanges, and damaged or incorrect item support.

Customers must contact customer service before sending any return. Returns sent without following the return instructions provided by customer service may not be accepted.

Account Information

If account features are available on the store, you are responsible for keeping your login details secure and for activity that occurs under your account.

Please contact Klim promptly if you believe your account information has been used without authorization or if your account details need to be updated.

Prohibited Uses

You may not use this website, its content, or any store function for prohibited activities, including but not limited to:

• Violating any applicable law, regulation, or third-party right.
• Submitting false, misleading, fraudulent, or inaccurate information.
• Attempting to interfere with website security, checkout, payment processing, or store operations.
• Uploading or transmitting viruses, malware, harmful code, or disruptive content.
• Collecting personal information from other users without authorization.
• Using automated tools to scrape, copy, overload, or interfere with the website.
• Impersonating another person, business, or organization.

Intellectual Property

The website design, text, graphics, images, product content, logos, icons, page layout, and other materials made available through the Klim store are owned by Klim or used with permission, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or exploit any store content without written permission from Klim or the appropriate rights holder.

Third-Party Links and Services

The Klim website may include links, tools, payment services, apps, or features provided by third parties. These third-party services may have their own terms, policies, and practices.

Klim is not responsible for third-party websites, third-party content, or third-party services that are not controlled by Klim. You should review the applicable third-party terms before using those services.

Disclaimer

The Klim website, store content, product information, and related services are provided for general ecommerce use. We work to keep information accurate and the store available, but errors, interruptions, delays, or inaccuracies may occur.

To the fullest extent permitted by applicable law, Klim does not guarantee that the website will be uninterrupted, error-free, secure, or always available.

Limitation of Liability

To the fullest extent permitted by applicable law, Klim will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, purchase of products, reliance on store information, or interaction with third-party services.

Where liability cannot be excluded, Klim’s responsibility will be limited to the maximum extent permitted by applicable law.

Changes to These Terms

Klim may update, revise, or replace these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms of Service.

Contact Information

For questions about these Terms of Service, orders, shipping, returns, exchanges, product questions, or account support, contact Klim customer service at [email protected].